November 29, 2012

We Appreciate Your Patience & Your Business

Our customers' responses to this year's Cyber Deals were far beyond anything we'd ever experienced on AlpineShop.com before. So far beyond, in fact, that our site did not function as it should have at many times during the past three days (November 26–28). We apologize if our site has been unresponsive while you've tried to shop with us. We thank you for your business, and we hope you'll bear with us as we work to discover the exact cause of the problem. We have a plan in place to attack these issues and hope to have them all implemented in by early next week. Our goal, as always, is to accommodate each and every one of our customers who are looking to shop with us on-line at alpineshop.com as seamlessly as possible. If you have found any problems while shopping at alpineshop.com, we ask you to either leave a comment below, send an e-mail to customercare (at) alpineshop.com or call us at 1-888-347-2879. We want to do everything we can to make your experience with Alpine Shop as perfect as possible.

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