From the moment we reopened our stores earlier this year, Alpine Shop and The Pathfinder have been concerned with only one thing: making sure you are safe when you shop with us.
To that end, we have continually offered as many options as possible for you to safely get what you need from our stores – including curbside pick-up, buy online, pick-up in store, 24-hour online shopping at www.alpineshop.com and enhanced sanitization and disinfection protocols at all of our locations.
Stores open at this time:
All Alpine Shop locations are open, although many have shorter operating hours than you might have been used to in the past. Please visit our locations page to verify hours before heading out to see us.
Health and Safety Policies:
The health of our staff and our loyal customers is always our biggest concern. Over the spring and summer months, our management team developed specific sanitization protocols that are now in effect at all stores.
Each location is deep-cleaned every morning before we open, and staff rotate different cleaning procedures throughout the day.
Dressing Rooms:
Dressing rooms are available as needed, but are only accessible with the help of an outfitter. After each use, our staff will disinfect and sanitize the dressing room before allowing anyone else to enter.
Masks:
In accordance with CDC guidelines and with local city mandates, outfitters are required to wear masks at all times when inside our stores.
Customers are also required to wear masks in all stores, as well.
If, for some reason, you are unable to wear a mask, we will still do everything we can to make sure you can get the assistance you need. Before entering the store, please call and ask a manager for assistance. We will be happy to help.
Number of people allowed in our stores:
All locations are operating at far below the max occupancy levels mandated by local government authorities. In fact, all stores are operating at fewer than 15% of max capacity throughout the holidays, with staff on hand monitoring total number of customers inside the store.
Returns:
We are currently allowing and accepting returns inside our stores according to our normal return guidelines.
Curbside Pick-Up/Buy On-line, Pick Up in Store:
Curbside Pick-Up as well as Buy On-Line, Pick-Up in Store are both available at all Alpine Shop and Pathfinder locations. However, there are some limitations. All on-line purchases are handled from our Kirkwood location and may take extended time to reach another store.
If you would like to use curbside pick-up, we would encourage you to please call your preferred store and tell the outfitter you would like to arrange for Curbside Pick-up. They will take your order over the phone and make sure we have everything ready for you to pick-up at your convenience.
